Use the Contact History to Optimize Your Campaigns

Discover how to use the contact history feature in KlickTipp to better understand your recipients’ activity. You can see which emails your contacts have received, when they’ve opened them, and which links they’ve clicked.

This valuable information is available in your recipients’ contact history. In this guide, we’ll show you how to access and use this feature to optimize your campaigns.

Step-by-Step Instructions

Viewing Contact History

  • Navigate in the menu to → Contacts  → Manage Contacts.
  • Click on the contact whose history you want to view.
  • Open the → Contact history  tab.
  • You will now see the history or email history of your recipient. You can see which emails your contact has received or opened and at what time.

Adding Custom Entries

  • You can also add a user-defined entry to your contact's history.
  • Enter the text under → Create Entry  in the → Comment  field.
  • Then go to → Save.

The contact history gives you valuable insights into your recipients’ behavior. It helps you understand their engagement with your emails. Use this information to refine your campaigns and make them more effective.

Follow our step-by-step guide to explore your contacts’ history. You can even add custom entries to keep track of important details. Start using the contact history feature today to improve your campaigns.

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