Phone & SMS
How to Connect Twilio to KlickTipp for SMS List Building
Learn how to connect Twilio to KlickTipp and enhance your marketing with SMS list building.
For instance, you can collect email addresses from your seminar participants via SMS. You can then send targeted messages or emails to specific groups.
Good to Know
You can define sender numbers under → My Account → Settings → User Account. However, these relate to the third-party provider Vonage, but not to Twilio.
You need a paid Twilio account to send SMS via KlickTipp.
Use only letters for → Sender in the SMS dialog. Characters such as dots or special characters can lead to an error on the part of Twilio.
Step-by-Step Instructions
Setting Up Your Twilio Account
- Log in to your Twilio account.
- Click on the home icon at the top left to access the dashboard.
- Copy the code next to → ACCOUNT SID to your clipboard.
Note: Sending SMS messages via Twilio requires a mobile number. You should order this beforehand via your Twilio account.
Integrating Twilio with KlickTipp
- Switch to your KlickTipp account.
- Click on → List Building → New List Building.
- Under → Integrations, select → Twilio.
- Paste the ACCOUNT SID code from your clipboard into the field under → Twilio AccountSid.
- Do the same for the → Twilio AuthToken field.
- Finally, click on → Save.
Creating a Sign-Up via SMS
- In the next window, click on → Sign-Up via SMS.
- Assign a name to your Sign-Up.
- Then select your mobile number from the drop-down menu.
- Optionally, create an SMS keyword. If not, all SMS messages containing an email address will be accepted.
If using a keyword: The contact must first enter the keyword. After a space, they should add their email address. - Click on → Create Sign-Up via SMS.
- Then, click on → Save.
Create a campaign to confirm the receipt of the SMS and, if needed, instantly send a freebie, like a special seminar bonus, by email. You can easily import the campaign template into your KlickTipp account.
Setting Up a Campaign for SMS Confirmation and Freebies
- Select your Twilio listbuilding in the start condition → Sign-Up via SMS .
- Add an “SMS” action and create or select a previously created SMS.
Add a “Wait” action with a waiting time of about 5 minutes. - Then add an “Email” action to send the freebie.
- If needed, end the campaign with an “End” action, or continue with additional steps as required.
- Activate the campaign.
An SMS containing the email address will now add a contact to the ContactCloud. If a keyword is required, it must also be included in the SMS. For single opt-in processes, the confirmation email is skipped. Instead, the contact receives confirmation via SMS.
Approximately 5 minutes later, KlickTipp will send the seminar bonus by email.
Did You Already Know?
To use the SMS service across all European countries, log in to your Twilio account. On the settings page, select the appropriate authorization for Europe.
You now know how to connect Twilio to KlickTipp to boost your marketing campaigns. This integration allows you to personalize and automate your messaging with ease.
Follow the step-by-step guide to collect SMS contacts and send targeted messages. Double-check your Twilio settings to prevent errors and ensure everything runs smoothly.